Responsible Disclosure Policy

Principles

We consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.

If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

• E-mail your findings to security@taxxor.com;
• Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people’s data;
• Do not reveal the problem to others until it has been resolved;
• Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties; and
• Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.

What we promise:

• If you have followed the instructions above, we will not take any legal action against you in regard to the report;
• We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission;
• In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise).

We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

What this policy covers

This policy applies to the systems Taxxor operates itself:

• the taxxor.com website;
• the environments under *.taxxordm.com that Taxxor operates itself.

Out of scope:

• on-premise installations and dedicated environments under the client’s own control. Report a finding there to the organisation concerned — Taxxor cannot authorise research on systems it does not operate;
• third-party services we use but do not operate. Those belong with the supplier concerned;
• the research methods excluded above, on any system.

Not sure whether something is in scope? Email security@taxxor.com and ask first. That is never a problem, and it avoids research nobody benefits from.